Payments & Shipment options
* We ship orders worldwide, anywhere in the world where post office could reach
* Discreet packing !! Returning name and address are personal, no company name on parcels. And we could do according to your advise (if any). Your parcel will be always personal.
* Your order will be shipped within 24 hours after the payment. If you place an order during weekend, your order will be proceeded on Monday.
Discreet packing, Privacy and Confidentiality:
Discreet packing with privacy. Trust us !!
We respect your privacy. We do not disclose or sell customers information to any third parties. Your privacy will be treated with strictly confidential.
Payment options:
1. You pay us through PayPal www.paypal.com
Paypal is a leading e-payment service provider. Paypal accepts all types of cards : VISA, Master and Discover.
2. Skrills (under working)
3. Western Union or MoneyGram
Some customers may feel uncomfortable to pay credit cards. You can request money transfer by Western Union or MoneyGram. For the cost of transmitting fee of Western Union and MoneyGram, we offer extra capsules to cover all your fees, then no additional cost on your end and normally the cost of extra capsules we offer is higher than the cost of transmitting fee you pay.
Instructions for money transfer Western Union or MoneyGram:
1. Please advise which products you’d like and for how many bottles, then we will calculate total cost including shipping fee.
(note : * If you want Express mail service – there will be another extra $50. )
2. We will get back to you with a total cost and details of recipients. ***** Please always check that the recipient name is all correct.
3. Once paid, Please advide details as follows:
– Money control number (MCTN)
– Exact amount that you paid (including decimal, if any) or amount that we will receive.
– Full Sender name that you gave to WU (including middle name, if any) and address.
4. Once we retrieve money, we ship our order within 24 hours.
Shipping methods
1. Standard shipment:
All orders will be delivered by Registered air mail through Thailand Post office which is 100% guaranteed delivery.
We ship your order immediately within 24 hours with discreet packing once we receive a confirmation from your credit card issuer. You will receive a tracking number for a reference.
You should receive your parcel in due time, depend on destinations and local customs process.
Approximate time for post office delivery
- shipment to the U.S. lead time is 2 weeks (normally) – 4 weeks (due to USPS distribution facility is in New York, if New York city has storms, heavy snow, delivery time can be up to at least one month.)
- shipment to Europe, lead time is 1-2 weeks
- shipment to Asia and Oceania, lead time is 1-2 weeks
- shipment to Africa, lead time is 2-4 weeks
- Canada and Africa, delivery time can be more than one month (up to 2-3 months) Customers in Canada and Africa continent are encouraged to use Express mail service because your parcel will be in fast track to pass the local customs and it is easier for you to track online with your post office and delivery time is very much faster (few days to one week approximately). Additional gift will be added to your order along with Express mail service.
- customers in United Arab Emirates (UAE), please provide your address together with PO Box address – this is a requirement from UAE post office.
2. Express mail service (EMS) :
In case, you prefer fast delivery, then pelase choose to ship by Express mail service (EMS), which normally your parcel will reach you within 3-7 days (depends on destination and local customs policy).
The additional cost of EMS fee is $50. Flat rate for one parcel (any quantities). Which you can find a payment button at the bottom of the product shopping page. Your Express order can be tracked at www.thailandpost.co.th and also from your local post office web site.
* Free Butter lip balm (premium handmade) for choosing EMS. We do not earn from EMS fee but this shipment reduces hassle on both you and us, so we thank customers with lip balm.
Expedite shipment of your whole order by Express mail service (EMS).
An additional cost of $50 on regular air mail.
*** Free Pueraria mirifica soap
Track your order online
Tracking online from Thailand Post Office (but not real time, you need to check at your local post web site again)
http://track.thailandpost.co.th/tracking/default.aspx
Tracking from USPS web site
https://tools.usps.com/go/TrackConfirmAction_input
From other countries, you can track from your local web site.
Refund of Goods:
100% Guaranteed money back on returned goods. The goods must be in good condition and the customer pay returned shipping charges. Please claim within 30 days after receipt.
Safety of Goods:
Our production license of Medicinal Herbs at Food & Drug Administration, Ministry of Health is 23/2545. Herbalist license is 23039.
Subscription, plan payments
If you want a specific subscription which is not on the list below, please send us a request
You can cancel your subscription any time you want, just send us a message, we will refund full payment of that period to you.
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